Returns Policy

We really hope you love Fossil Fuel. However, if for any reason you’re not happy with your purchase, we’d be happy to either exchange it or refund the purchase price and postage.

If you’re unhappy with your order, within 7 days of your purchase:

1. Email us at returns@wearefossilfuel.co.uk. Briefly explain what the problem is and let us know if you’d like an exchange or a refund.

Then….

2. Return your item(s) to us by post. Package the return securely and pop the invoice in with the package, so we know who it relates to when we receive it. The postage must be pre-paid. We’re really sorry but we can’t refund the cost of this return postage.

Send the package to:

Nature’s Supplements Ltd
10 St John Street
Ashbourne
Derbyshire
DE6 1GH

As soon as we’ve received your return we’ll refund you the purchase price and original postage costs, using the same method you used to pay for the purchase originally.

We love feedback

If you’re unhappy with Fossil Fuel, for whatever reason, we’d love to hear about it so we can improve. Fancy taking a minute to give us some feedback? We’d really appreciate it! Thanks.

Leave feedback